Wednesday, December 29, 2010

How to Get Your Computer Repaired at Local Shops

Tips on finding and choosing the right local computer repair shop.


In today’s technology-driven society, many of us have advanced to a level where computers are no longer a luxury but rather an essential necessity. When you depend on something so much it is good to know how to maintain it, fix it, or get the right help related to its features. Here are some basic steps you should take when you have a problem with your computer:

1. ANALYZE

Analyze the problem to the best of your own capabilities. Start by getting all the information about your computer. This includes features such as hardware, operating system, and software.

* Hardware
This is made up of the material or tangible parts such as processor, hard drive, RAM, graphics card, input/output ports, and the enclosure or body. The type of computer you have can also be included as a hardware feature, like laptop, tower or netbook. Fixes in hardware are usually more costly because new parts need to be bought and installed by a qualified person.

* Operating System
The two main operating system types are Microsoft Windows (PC) and Apple Macintosh (Mac). The operating system is installed on your computer not as a physical part but as a user interface through which you can do other tasks on your computer. If you have a virus this is usually a problem related to your operating system.

* Software
Softwares are the programs that you run on your computer. For example, MsWord, Adobe Photoshop and website browsers such as Internet Explorer and Firefox are all softwares. Softwares can be uninstalled and reinstalled so problems related to software can usually be fixed easily and cheaply.

Now that you have some idea of what type of computer you have and can more accurately describe what you are having problems with, you can try to find the local computer repair company that matches your needs.

2. HOME-BASED REPAIRMEN and INDEPENDENT SHOPS

Surprisingly, there is a lot that these “little guys” can do. If you are someone who is not very good at fixing computers then you might just have a common problem. The home-based repairman can fix your computer quickly at a cheaper price. Since these independent shops depend on local service they can at times come to your home or office at no extra charge. Their experience and qualifications range from amateurs to certified professionals. If you need computer repairs frequently, it is best to find someone you can trust and then stick with that person. You will get discounts and reliable service, and the repairman will give you better service as a long-term and loyal customer.

3. FRANCHISES and OTHER “BIG GUYS”

There are some nationwide companies that offer computer repair locally. Many electronics stores such as Best Buy, Fry’s and Office Depot have computer repair departments that will take care of your machine. However, these companies charge much more and even diagnostic costs (charges for diagnosing the problem) can exceed $100. Costs increment if you have a person come to you for on-site repairs. You may have to wait longer to get your computer back and if the problem persists you have to dispute through the company’s procedures instead of directly with the person who performed the repairs.

4. REMOTE COMPUTER REPAIR

To repair a computer remotely means that it is fixed without the technician being physically present. For example, you might be located on west coast California but the computer will be repaired from east coast New York. Remote computer repair is done by giving your permission to let someone access or “hack” into your computer’s operating system and software. Your operating system or software can be fixed remotely, but for hardware problems you have to find a local service since physical presence is required.

Finally, you must make sure that the company you choose offers the service that you need. Common computer repair services include:

* Virus Removal
* Anti-virus and Anti-spam Protection
* Data Recovery and Backup
* Software Installation
* Data Protection and Security
* Hardware Installation
* Upgrades and Customizations
* Networking
* Speed Optimization
* Custom-Built Computers

Good luck!

1 comment:

  1. This article is well put together. Very easy to follow. I agree that you should try to know as much about your computer and/or what is wrong with it as you can. This will save you money come time to get it fixed.

    On the other hand, unless you know what you are doing you could in the end cost yourself more money. LOL I think you provide some valuable insight to help the average person choose the right computer repair person.

    ReplyDelete